Tigo says it is determined to invest to ensure a reliable and stable network for its customers despite rampant cable cuts and increasing battery theft.
Mr Ron Reddick, Tigo’s Chief Technical and Information Officer, said battery theft is fast becoming a challenge to its operations, as 900 batteries had been stolen from its cell sites between 2014 and the first half of this year.
Mr Reddick said the phenomena is not only damaging Tigo’s equipment but also affecting the delivery of a stable network for its customers.
He told journalists during a tour of its cell sites in Accra that replacing the stolen batteries would cost the company about US$100 million.
“We are reinforcing our security measures to safeguard all our properties in our cell sites,” he noted.
Mr Reddick explained that the company’s key priority is to constantly improve the quality of service for its customers by increasing and optimising network performance and coverage.
During the tour, he also announced that the company was undertaking a US$24 million network expansion project, which will see a total of 275 cell sites going up in the Greater Accra, Ashanti and Western regions.
